Process Repository


Process - A collection of activities that work together involving people, equipment, procedures and material to produce a defined set of products and services.

Core Service
  Business Process

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1 of 22 Total(322)
1.ALLTEL new phone process
Barbara Garrett
2.Annual Charge Back Process for Applications
3.Call Center - Acquisition of New Business Unit
4.Call Center - After Hours Subprocess
5.Call Center - Call Center Call Handling Process
This is an overall process of how calls are handled in the Call Center.
6.Call Center - Emergency Subprocess
7.Call Center - Escalation and Notification Subprocess
8.Call Center - Knowledgebase Subprocess
9.Call Center - Public Works Operations Call Handling Process
This process describes how calls are handled in public works' operations after a work order is created by the Call Center.
10.Call Center - Service Level Agreement Subprocess
11.Call Center: Phone Directories Process
12.Call Center: Traffic/Road Advisory Process
13.CIP Coordination Process
14.CIP Implementation Process
15.CIP Process Overview
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